Australia’s largest health insurer Medibank has announced it will not give in to a cyber hackers ransom demands after at least 9.7 million of its customers had data, including full names, birth dates, phone numbers, medicare numbers, and addresses, accessed in a cyberattack in October.
“Based on the extensive advice we have received from cybercrime experts, we believe there is only a limited chance paying a ransom would ensure the return of our customers’ data and prevent it from being published,” Medibank CEO David Koczkar told Medibank customers on Monday.
“In fact, paying could have the opposite effect and encourage the criminal to directly extort our customers, and there is a strong chance that paying puts more people in harm’s way by making Australia a bigger target.”…
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