OTTAWA—Canada’s industry minister has directed the country’s major telecom companies to reach agreements on emergency roaming, assisting each other during outages and a communication protocol to better inform Canadians during emergencies.
François-Philippe Champagne also said that Canada’s broadcast regulator, the Canadian Radio-television and Telecommunications Commission, will investigate the recent massive Rogers Communications outage.
Champagne made the announcement on Monday after a meeting with executives of the major telecom companies. The aim of the meeting was to “demand they take immediate action to improve the resiliency and reliability of our networks,” he said.
“The national outage of telecom services that millions of Canadians experienced in the last few days is unacceptable. Full stop. It affected people across the country, emergency services, small and medium-size businesses and payment systems,” he said on Twitter….
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